SIEBEL CRM Online Treaining

Siebel CRM Online Training Course

1. Introduction to CRM

Why CRM ?

Where CRM is used?

CRM Software

2. Introduction to Siebel

Siebel Applications

Siebel Employee Applications

Siebel Customer Applications

3.Some Important Business Entities in Siebel

Accounts

Contacts

Opportunities

Quotes

Orders

Invoices

Inventory Location Management

Activities

Products and Assets

Service Requests etc..

4. Implementation of Organization Structure

Defining Organizations

Defining Divisions

Defining Positions

Defining Responsibilities

Setting Up Employees

Visibility Control

Access Control and Access Groups

5. Siebel Tools

Introduction to Siebel Tools

Tools Architecture

Data Object Layer

Business Object Layer

Logical User Interface Object Layer

Physical User Interface Object Layer

Configuring Screens

Configuring Views

Configuring Applets

Configuring All Types of Applets

Web Templates

Joins

Stepsin Creating Joins

Implicit Joinsand Explicit Joins

Join Specification

Configuring Links(1:MandM:M)

User Properties(BC,Applet,Field,Control)

Configuring Pick Lists

Static Pick List

Dynamic Pick List

Hierarchical Pick List

Constraint Pick List

Configuring Pick Applets

Configuring MVG Applets

Configuring Association Applets

Drill Downs

Static Downs

Dynamic Downs

Importand ExportSIF’s

DataValidation Manipulations(DVM’s)

6. Siebele Scripts

Introductionto Scripting

eScript Methods

Events

Browser Scripts Vs Server Scripts

Writing scripts on Siebel Objects

7.  Siebel Workflows

Workflow Process Management

Workflow Invokes

Script

Runtime Events

Policies

8. Server Concepts

Server Architecture

Server Installation(Not comes under Configuration)

9. Connecting to Different Siebel Databases

Local

Sample

10. Some Important Files in Siebel

.CFG

.SRF

.EXE

.DBF

11. Installations

Siebel Client Installation

Tools & Sample Database Installation

12. Siebel Remote Administration

Setting Up Local Databases

Check-In/Check-Out

Get/Full Get

Compilations

13.Real Time Scenario’s

              Flaxit Provides Free Siebel crm online Training upto 3 Demo Classes on your Flexible Timings.